Official Site® | Ledger.com/Start | Getting started®

A friendly, hands-on guide to get you comfortable with Ledger hardware wallets — setup, safety, basic usage, and practical tips.

By Getting Started Team • Updated: October 26, 2025

Welcome! If you’ve landed on this guide with a Ledger device in hand (or on the way), you’re in the right place. This post walks you through everything from unboxing and initial setup to secure backup strategies and everyday usage. It’s written for humans — clear, stepwise, and non-judgmental.

Why a hardware wallet matters

Hardware wallets such as Ledger provide a strong form of protection for private keys: the secret credentials used to spend digital assets. Unlike software wallets that may live on your phone or computer, hardware wallets keep keys in a secure element — a little vault — so malware and web scams find it harder to extract your keys.

Core benefits (quick overview)

Isolation of private keys

Your keys never leave the device. Signing happens inside the Ledger device; only signed transactions go out. That separation drastically reduces attack surfaces.

Recovery phrase

When you set up your Ledger, it will display or generate a recovery phrase (often 24 words). This phrase is the master backup for all keys derived on the device. Protect it like a master key to your house.

Compatibility and standards

Ledger uses widely accepted standards (BIP-32/BIP-39/BIP-44) enabling interoperability with many wallets and services if you ever need recovery or migration.

Before you start: what you need

Gather these items first to keep the setup smooth:

Safety reminder

Never share your recovery phrase with anyone. Ledger or official services will never ask for your 24 words. If someone asks, it’s a scam. Likewise, only download Ledger Live and firmware updates from the official site. If you’re not sure, type ledger.com directly into your browser — don’t click random links in messages.

Step-by-step: Unboxing and first setup

This section guides you through the physical setup and initial configuration.

1. Inspect packaging

Make sure the device box is sealed and looks authentic. Ledger devices shipped by official channels typically show tamper-evident seals. If in doubt, contact vendor support before powering the device.

2. Power and connect

Connect the device to your computer or phone. Follow on-screen prompts. Ledger devices display interactions on their built-in screen — always confirm details there rather than trusting computer text alone.

Tip

Use a personal computer you trust rather than a public or shared machine for initial setup.

3. Create a new device

When prompted, choose "Create a new wallet" and follow the device prompts to generate a recovery phrase. Ledger will show 24 words one by one — write them down in order on the provided recovery card or a sheet of paper. Double-check spelling and ordering.

Secure backup options

Paper is common but vulnerable to fire, water, or theft. Consider a metal backup plate designed for recovery phrases; these withstand disasters that paper cannot.

Setting up Ledger Live (the official companion app)

Ledger Live is the interface for managing apps and accounts on your Ledger device. Install Ledger Live only from the Official Site® or your device store.

Install and open Ledger Live

Download and run the app for your platform (Windows, macOS, Linux, Android, iOS). Ledger Live will walk you through adding accounts, installing crypto apps on the Ledger device (e.g., Bitcoin, Ethereum), and syncing balances.

Pairing the device

Open Ledger Live → choose "Get started" → follow the prompts to pair your device. You’ll likely be asked to confirm a couple of on-device checks and to enter a PIN. Choose a PIN you’ll remember but that’s not easily guessable.

On setting a PIN

Pick a 4-8 digit PIN. Avoid obvious patterns (1234, 0000). The Ledger will wipe itself after multiple incorrect attempts — this protects your keys but requires that your recovery phrase is backed up safely.

Adding accounts and receiving funds

Once Ledger Live is paired and your device has required apps installed, you can add crypto accounts. Each account corresponds to a particular currency or token family (Bitcoin account, Ethereum account, etc.).

Receive workflow

  1. Open Ledger Live and choose the account you want to receive into.
  2. Click "Receive" — the app will ask you to connect and confirm the receiving address on the device screen.
  3. Always verify the address displayed in Ledger Live against the address shown on the device screen — they must match. If they do, copy and paste that address to the sender.

Why address verification matters

Malware on your computer or phone can attempt to swap copied addresses in your clipboard. Verifying the address on the device screen guarantees the address was generated by your hardware wallet.

Sending funds securely

To send funds you will prepare a transaction in Ledger Live, which will send a signing request to your device. Confirm the amount and recipient address on the device screen, then approve the transaction using the device buttons.

Best practices for sending

Maintenance and software updates

Ledger periodically releases firmware updates for devices and updates for Ledger Live. Updates often contain security improvements; apply them promptly. Install updates only through Ledger Live and follow on-screen instructions carefully.

When to update

Update when prompted by Ledger Live, but make sure your recovery phrase is securely backed up before applying any firmware update — the recovery phrase is your safety net.

Troubleshooting common issues

Here are concise solutions for common snags.

Device not recognized

Try a different USB port or cable, reboot your computer, ensure drivers are installed (if required), and confirm you have the latest Ledger Live version.

Forgot PIN

If you forget your PIN, the device may be wiped after repeated failed attempts. Use your recovery phrase to restore your accounts on a new device or a freshly reset device.

Lost or damaged recovery sheet

If the recovery phrase is lost and the device is the only place where keys live, the funds cannot be recovered. Protect and duplicate your recovery phrase safely to avoid this scenario.

Advanced tips and workflows

Multiple wallets and hidden accounts

You can derive multiple accounts from the same device. For privacy or organizational reasons, create separate accounts for different purposes (savings vs trading, for example).

Passphrase (optional advanced feature)

A passphrase adds an extra secret word to your recovery phrase to create "hidden" wallets. While powerful, it increases complexity and risk: if you forget your passphrase, recovery becomes impossible. Only use it if you fully understand the implications.

Periodic audits

Occasionally audit your accounts and backup copies: check that recovery phrase copies are intact, and make sure backups are stored in geographically separate, secure locations.

Common mistakes to avoid

Sharing recovery phrase

Never type your recovery phrase into a website, email, messaging app, or phone call. No legitimate service needs it for support — it’s a red flag if anyone asks.

Buying from unreliable vendors

Never buy a used hardware wallet without securely restoring it and reinitializing it. Prefer official retailers or the Official Site® to reduce tamper risk.

Recovery and migration

If your device fails, was lost, or you want to migrate accounts to a different hardware wallet, use your recovery phrase to restore accounts. Many wallets support BIP-39 recovery phrases — check compatibility before switching devices.

Step: Restore on a new device

  1. Purchase an official device or a compatible hardware wallet.
  2. Choose "Restore device" at setup and carefully enter your 24 words in exact order.
  3. Set a new PIN and re-install necessary apps via Ledger Live.

Keeping your crypto life simple and safe

Security is a balance. You don’t need to be paranoid — you need to be disciplined. Use a hardware wallet, verify addresses on-device, back up your recovery phrase, and keep software updated. Develop habits (like verifying the device screen for addresses) and your day-to-day crypto activity becomes low risk.

Practical checklist (daily/weekly)

Resources and next steps

Below are colorful quick links to commonly used pages — mocked as "Office" links per the request. Replace any URLs with your preferred targets when ready.

Why ten links?

They can serve as quick access points to documentation, app stores, support, block explorers, and recovery tools — use them as a handy curated shelf for your most-used pages.

Sample HTML snippet: Embed a "Receive" button

Here's a tiny example HTML snippet you can embed on a personal documentation page that links to a receiving workflow (purely demonstrative):

<!-- Example: Receive link snippet -->
<div class="receive-action">
  <h4>Receive Bitcoin</h4>
  <p>Open Ledger Live → Accounts → Bitcoin → Receive. Confirm address on your device screen.</p>
  <a href="https://www.office.com" class="action-btn">Open Guide</a>
</div>

Styling hint

Use CSS classes (like the colorful links above) to make support links more inviting and easily scannable.

Glossary of terms

Private key

A secret number that allows you to spend funds. Think of it as the master password for an account.

Recovery phrase (seed)

A sequence of words that encodes the seed used to derive all your keys. Keep it offline and secret.

Ledger Live

The companion application used to manage apps, accounts, and transactions on your Ledger hardware device.

Final thoughts

Getting started with a hardware wallet is one of the best actions you can take to protect digital assets. The learning curve is small, and the payoff — long-term security and peace of mind — is substantial. Keep your setup simple, document your backups, and treat your recovery phrase like gold: protect it, store it wisely, and avoid sharing it with anyone.

If you take one thing away

Verify everything on the device screen — addresses, amounts, and prompts. When in doubt, pause and consult official documentation.